What about a ‘There are no dumb answers’ policy?

Kathy Sierra on “How to build a user community”:

“Encouraging a ‘There Are No Dumb Questions’ culture is only part of the solution. What we really need is a ‘There are No Dumb Answers’ policy.”

Kathy looks the chasm between the newbies who asks questions and the seasoned users to like to answer them. What about the people in the middle? As community facilitators, how do we create an environment in which they feel able to answer questions too?

Great post…

3 thoughts on “What about a ‘There are no dumb answers’ policy?

  1. sorry about going offtopic but your feed doesnt seem to be working, you might want to check that.

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