A couple of my friends are in the process of setting up podcast start-ups. In talking to them about their plans, it’s clear to me that there’s a definite set of paradigms between blogging and podcasting.
Moreover, careful analysis of the successes and failures of the early blogging phenomenon can yield valuable insight, I feel, into the way podcasting start-ups should align themselves in the market.
Some might argue that their chances of success have been reduced considerably because they’ve lost first-mover advantage – but you’ve only got to look at the wane of first-movers Technorati and Skype* recently to see that there’s opportunity for younger start-ups to get a piece of the action.
So comparisons between blogging opportunities and future podcasting opportunities… I’m not saying podcasting is exactly the same as blogging, but certainly the business models and opportunities look similar, and as such much can be learned from where the likes of Blogger, SixApart/Typepad, Technorati and the like went wrong and right.
For me, there are three core business opportunities that are common to both blogging and podcasting:
- Production and delivery
- Search and discovery
- End-user consumption
Production and delivery
In the blogging world, this area is dominated by two types of product: the managed service and the standalone blogging platform software. Basically it’s down to whether you want to do the dirty work and keep the control or let someone else do the hard work for you in return. Typepad and Blogger have done a good job with the former and WordPress and Moveable Type equally for the latter.
The important point to note here is that the commercially successful propositions are the ones that add the most value. Both options provide a platform to blog on, but it’s the managed services that have removed much of the technical hassles and lowered the barrier to entry – and they are the services people are happy to pay for or have advertising incorporated in to their own content (Blogger and Typepad).
Movable Type has never recovered from the bad vibe that surrounded their Version 3 licensing model, allowing WordPress to become the current darling of the blog platforms (WordPress being open source, of course, and thus vastly decreasing the level of commercial opportunity of the standalone blog software market).
The one significant difference with podcasting is that it’s blogging + audio recording/production. This is important to note because this means significantly more technical hassle and higher barrier to entry – and thus more opportunity to add value.
Search and discovery
Arguably the most vital link in the success of the blogosphere has been the availability of search tools such as Technorati and Feedster. They’ve even beaten Google at their game, searching text and websites faster than their old rival – albeit on a smaller subset of the market Google covers. But the point still stands; you’d probably use Technorati or Feedster to search the latest blogs rather than Google.
The biggest difficulty, and thus the biggest opportunity I feel for podcasting, is the fact that we’re dealing with chunks of binary data which are difficult to search. Or to put it another way, it’s a search behaviour Google hasn’t exploited (yet).
I feel there is a big-ticket opportunity for both a serious first mover start-up and a current search incumbent to dominate this market. It’s the only common tool everyone needs to use in the blogging world, and the one that the podcasting world currently lacks (and desperately needs).
It’s also the most expensive and risky aspect of podcasting for a start-up to get into, as the initial investment for the necessary speech-to-text equipment and expertise are huge. But here’s where another lesson can be learned from the podcasting world – it’s only by starting small can it be justified as feasible.
When Technorati first started there were less than half a million blogs on the Internet. It would very hard, to an exponential degree, for a start-up to enter this market at the size it is now compared to back then when the blogosphere was so small. I doubt another Technorati-like independent could enter the market now, it’s only by proving it’s value when it was small could Technorati obtain the investment needed to grow as the blogosphere grew.
There are currently only 1500-2000 podcasts. I feel it’s either now or never for an independent start-up to enter the podcast search market. But the returns are massive, with both b2c and b2b opportunities. Consumers will want a way to search the podcast-sphere and podcast managed services will want to buy in rebrandable whitelabel technologies that enable them to leverage content from their network to their visitors.
It’s also likely one of the major search engines would want to buy up such a company in order to incorporate the likely user base – even if the search technology itself was inferior or redundant to their own.
End-user consumption
In the blogging world, people consume blogs by either using a browser (as a traditional website) or an RSS aggregator. However, most people who consume blogs don’t even now what an RSS feed is, and it’s thought that just 10% of the Internet uses an aggregator of any kind.
Podcasting, on the other hand, lends itself to being consumed by an aggregator… You need one (generally speaking) to download your podcasts to your mp3 player.
Whilst Apple’s iTunes is the dominant player, those of us without iPods or not using Apple OS X are vastly underserved by this application. It’s not compatible with the way all other mp3 players work (by acting as a storage device with a drive on your computer) nor does it work very well on a Windows machine, IMHO.
For me, there are no good Podcast “catchers” out there. This is disappointing when you consider that it’s likely this will be the “gateway layer” – the main way users find content to consume. Apple’s iTunes Music Store and Podcast Finder are the gateway on iTunes, and there’s no reason to suggest that the same model couldn’t work for an indie catcher as well.
We can learn from the blogosphere that to become a “super user”, you have to use an aggregator – it’s the only way to manage all that content. If we assume that we want all our users to be “super users” (and thus “super advert consumes” along the way), then we need to ensure they have a way of becoming one. We need a decent podcast aggregator that isn’t biased towards a single audio player and a single operating system.
Conclusion
Clearly there are a number of gaps in the podcast market waiting to be filled by start-ups (or existing media and search incumbents). For me, they are as follows:
Production and delivery
A Typepad-like managed service that takes out all of the hassle of producing and delivering podcasts. Odeo already has first-mover advantage and is much-hyped. And Adam Curry’s Podshow empire looks set to also offer similar functionality.
However, there’s opportunity I feel for far more “agile” start-ups with lower overheads to get in here. Thee’s also scope for start-ups to specialise in verticle genre propositions (technology, comedy, etc) or try and maintain that “indie feel” quality which many podcast producers and listeners are already latching onto.
Search and discovery
A podcast search engine is a no-brainer, and could be created using existing enterprise speech-to-text technology. There are no real existing players, although Yahoo! have some early indicators of their intentions in this market.
Technorati and Feedster are cool because they are able to clearly demonstrate the relationships and interlinks between blogs. Audio, and more specifically speech-to-text doesn’t allow that, however there is still the making for a useful service here. Plus the exciting exist strategy of buy-out by a major-player.
End-user consumption
iTunes is successful if you’re an Apple OS X user or an iPod owner (the latter being particularly likely if your also a user of the former). But for the rest of us who are neither, there is a serious need for a simple to use podcast download manager and aggregator.
This in turn offers the opportunity for that software creator to be the gateway not only in terms of the source of content being consumed, but also the device that content is being delivered to. The serious emergence of video blogging is only a matter of time, and it’s likely such a product could be used for both audio and video.
Such a product would also be a gateway on to numerous devices: mp3 players at the moment, but also PSP’s/multimedia handheld devices, PDA’s and mobile phones in the future.
Footnote
* = I listed Skype as a “fist mover” because whilst there are earlier implementations of VoIP, Skype IMHO was the first to offer a consumer-friendly package suitable for the mass-market. In other words, it was the first mover into the mainstream consumer-orientated VoIP market.
I classify it as being “on the wane” because it has a massive technical flaw and scalability issue in it’s reliance on un-firewalled super-nodes to act as a “middleman” for communications between parties who are both behind firewalled connections. Clearly more and more of us are “raising our shields” on our internet connections, both reducing the number of supernodes and increasing the number of users dependent on them at the same time. Skype’s main USP is that it works “out of the box” behind most firewalls.
Skype is also facing some stiff competition from all sides – from ISP’s who throw in branded whitelabel VoIP packages on their accounts through to the likes of Google (with Google Talk) plus existing IM players like AOL and Yahoo! who are ramping up the VoIP aspects of their IM clients.
The podcasting first wave is waning. Amatuer – one man and his cat – podcasters hoping to strike gold are seeing their listener numbers dwindle and most are giving up. Thank God!
But sadly this means the iPod podcast chart is now looking more commerical – moyes, mayo, virgin radio etc. The better podcasts show like the Gillmore Gang, Pirillo Show etc which are not just repeats of mainstream broadcast radio programs are not appearing on the chart . So unless you know how to find them, people are not going to listen to them. Odeo is making a good go of it but very US-centric. There is a good middle ground and I guess that is what you are hinting at?
Quality production is the key and I guess with your BBC connections your “friends” will have no problem there. I personally use Audioblog.com to produce and serve my podcasts.
As for the discovery Firefox with LiveBookmarks will probably add podcast support as they are looking to do so in the next version of ThunderBird and then there will be IE7.
At the moment I use Attensa which is a good RSS/podcast client in Outlook but again still waiting on the ThunderBird update.
But the key for me is the work going on around Attention.xml and how to discover pods/blogs that I’m interested outside of the mainstream.
You seem to assume that ‘speech-to-text technology’ is readily available and good quality. Perhaps I’m not looking in the right places, but I’ve yet to see any good evidence of this. Speech recognition is notoriously difficult, and when you throw in factors like sung lyrics, speech-over-music, poor bitrate quality, accents, regional spellings, multi-languages, and so on, it’s impossible to get anything near 100% accuracy.
Is this problem not avoided by simply indexing the show notes, which should give a reasonable indication of contnet, or the full-transcripts provided by podcasters (or perhaps their readers, ala Livejournal)?
There’s a school of thought which suggests that speech podcasts should be made available as full text anyway (accessibility, people without speakers, not to mention that it’s faster to read)…
Frankie
(in response to Frankie’s comment)
I have seen some very good demonstrations of speech-to-text technology within the BBC. Unfortunately it’s all under NDP so I wasn’t able to elaborate any further in my post, nor can I here. However do check the Yahoo! audio search beta – which I think is very good in terms of it’s speech-to-text performance.
For me that’s the same as saying “What’s the point of spidering websites when search engines could just rely on the description and keyword fields in a pages meta tags?”. The successes of “full spidering” search engines like AltaVista and Excite, and obviously Google more recently, were down to their ability to pull keywords from any part of the document. For me, this user expectation continues into the “full body” of podcasts and other audio and video files.
I agree with your accessibility concerns. Rather than making transcripts of podcasts available, I do think there is validity in questioning why many podcasts are podcasts at all, and not just (written) blogs.
With it’s ubiquity and ease of search, text is generally a far better medium in general to communicate on the Internet than in audio (at least for now). Audio lends itself to entertainment, music and similar kinds of genres – along with roundtable discussions. But sometimes I do wonder whether some podcasts which just consist of a monologue by the presenter would be more appropriate as a (typed) blog post instead.
Interesting, but I wonder what ‘very good’ means. If it means ‘we’ve got this speech-to-text product and it’s 90% accurate, so only 10% to go’, then that’s a bit of a fallacy, as getting the last 10% accurate is infinitely harder than the inital 90%.
As well as the practical problems I outlined above (in determining speech from non-speech content), there’s also problems with homophones, where two words that are spelt differently but sound the same. You can try and use context to determine which word is more likely, but that’s pretty tricky. I imagine also that many podcasters use fairly technical jargon which is difficult for a speech analyser to keep up with. Another problem is that in conversations/interviews, people often tend to speak over one another (‘overlap’, in linguistic speak), which is difficult for a human to deciper, let alone a computer.
Clearly, these are all technical issues, but they’re not ‘just’ technical issues – they are deep problems which go to the heart of trying to create speech-to-text programs, and there are no easy solutions. If you’ve ever used a voice recognition package, you’ll know that it takes hours of training, requires you to speak unnaturally, and then still gets bits wrong.
I think that the crucial distinction here is that webpages are a text format, and so indexing them as text is a natural process, whereas podcasts originate as audio, and so to index them as text requires translating them into a different form, as well as doing the clever indexing stuff.
Yes, I agree that there is value in indexing speech-to-text conversions of podcasts, and perhaps if it’s just so you can do keyword searches, you can live with a threshold of inaccuracies. But ultimately, I’m guessing that some of more useful podcast-indexing work will come from looking at the show notes, folksonomies, link text to that show, and so on.
I agree, and this is something content producers need to think carefully about. Audio-only is a great medium, with years of history (radio is fully-grown industry), and lots of potential, but it does only fit some kinds of content. We shouldn’t be podcasting just because we can…
interesting
Good blog! I really love how it is easy on my eyes and the data are well written. I am wondering how I could be notified when a new post has been made. I’ve subscribed to your feed which must do the trick! Have a great day! “A rut is a grave with the ends knocked out.” by Laurence J. Peter.
I’m not really really very wonderful with English however come up this real easy to interpret.