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May, 2010 Monthly archive

On hearing the news that my friend Tantek had accepted an offer to work contract at Mozilla as a Web Standards lead, I remarked via Twitter that now none of the ‘high profile open standards’ advocates remain independent.

This caught the attention of a number of folk, including GigaOm’s Mathew Ingram who wrote about my comment this evening. (a post which ended up being syndicated to Salon.com and NYTimes – congrats Om, Mathew and co on those distribution deals btw)

Indeed I was referring to the likes of David Recordan (now at Facebook), Joseph Smarr (now at Google), Eran Hammer-Lahav (now at Yahoo!, albeit for sometime now) Will Noris (now at Google) Chris Messina (now at Google) – and now Tantek Çelik (now hired by Mozilla)

All of these folks have made significant contributions to the Open Web and Open Standards movements while either being independent, working at a startup or working at a company which itself had little active involvement in open standards (SixApart in the case of David R and Plaxo/Comcast in the case of Joseph S). That’s significant because their motivation behind their labour and efforts was (I believe) altruistic and not to forward the interests of a specific vendor, employer or other sponsor.

Since making their many significant contributions independently to the Open Web, all of them have been hired by larger and/or more significant entities. All of these companies are clearly are interested in benefiting not only from the influence these individuals have in the community but also their board seats/key positions on projects such as OpenID, oAuth, Portable Contacts, Open Web Foundation, etc.

Clearly this must create a conflict with each of their previous independent endeavors. In response to my tweet, Google engineer Adewale Oshineye commented on my Google Buzz “[Y]ou could say that the ‘open web usuals’ have all found ways to make an even bigger impact.”

I disagree and here’s a stark example of why, involving Adewale’s own employer Google.

Social API panel at Google IO 2010, photo by Pat Hawks

Last week I attended a panel session at Google IO 2010 on social network standards and APIs, which included Chris Messina representing Google and specifically the Google Buzz team. Having reflected on Facebook’s current woes due to a perceived lack of respect for user privacy, panel moderator Kara Swisher asked Chris to elaborate on the virtues of Google Buzz and the way that Google have strived to protect user’s privacy. What seemed to be an intentionally ‘softball question’ towards her conference host, actually had a deeper, almost perverse, dimension to it given Chris’s staunch personal perspective that there is no such thing as online privacy.

As Chris wrote back in 2006:

“personal privacy is an oxymoron. you know less about yourself than the mass of services and companies out there that collect, individually or collectively, information about you and your activities, for their own selective proprietary uses

you think you have privacy left to protect?

privacy today in general is a fallacy: it’s an impossible dream that we should’ve woken up from some time ago.

repeat after me: “PRIVACY … IS … A … DREAM.”

not for you. not for me. only for the government, big corporations, disappearing persons.”

Do read the rest of it this in his post “Pry, To”, along with “Privacy? What privacy?”, “The Krypton of Privacy”.

It was pretty uncomfortable to listen to Chris wax lyrical about how Google understands why user privacy is important and the various steps it was taking to ensure users were aware of the privacy options Google offered.

Now before you think I’m performing a character assassination on Chris, please be clear: I agree with him. I think the concept of expected privacy in any social media setting is an illusion.

But the problem is that you have radical individuals, ones who were compelled to spend their own time ripping up and recreating the way we handle stuff like authentication and contact exchange, being forced to remain ‘on message’ with their new corporate masters.

Why is this?

Aside from the tensions alluded to above, the issue no one is talking about is that there are slim returns for being independent proponents of the Open Web. While you spend your evenings and weekends working on specifications and evangelizing these brave new ideas, there are plenty of companies who are looking to profit from the good work achieved.

I’m a member of the OpenSocial foundation, having worked on the project while I was contracting with MySpace (yes, not independently). While I have not been under contract with the former social network for several years, I still feel some affinity and sense of responsibility to maintain OpenSocial, having (in a small way) helped to create it in the early days.

However, I’m immediately bought back to reality when I remember that my unpaid time participating in work groups and/or potentially being on the board is going to help the likes of Zynga, Slide, RockYou, etc continue to innovate and generate further $Millions out of their use of OpenSocial to deliver their profitable social games and apps.

It’s not that I won’t work on Open Standards or Open Source projects for free. But simply that the returns others are making feels disproportionate to what the individuals doing the actual groundwork are getting back. While joining the likes of one of these companies could be one way of continuing this work while receiving some-what fair remuneration, it wouldn’t be the same as I would have to make decisions based on my given employer/client’s needs and not those that made the best sense for the ecosystem as a whole.

(And rather tellingly, to the best of my knowledge neither Zynga, Slide or RockYou contribute at all to Open Social or any other Open Standards project they rely on)

Ultimately I don’t know why Chris Messina ended up accepting the place at Google. The offer of a prestigious employer, intelligent peers and a guaranteed pay check may be enough – but to me that feels like selling out because you can no longer represent what you really believe in. When Chris began to answer Kara’s question on privacy in Buzz it seemed like he’d had to give up much of what he really believed in so that he could regurgitate Google’s talking points that his handlers in PR had fed him earlier.

Instead I wonder if there were more fundamental reasons why he joined Google – ones that you can begin to understand. Being an independent is hard and usually financially unrewarding. It’s a tough economy, maybe he wants to settle down with his girlfriend and set up home, I don’t know. There are all sorts of personally legitimate reasons.

But it shouldn’t have to be like this. The ecosystem as a whole (users, developers, vendors, startups, VCs, BigCo’s, etc) desperately needs independent participants like the Messina’s, Recordon’s and Smarr’s – and we can’t expect the best people to stick around looking out for our interests while others profit from the good work created.

How we resolve that, I don’t know. It’s kinda for the community to decide.

UPDATE: This post continues into the comments where Joseph Smarr responds to my post and I follow up with further thoughts.

CC flickr photo by Pat Hawks

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At the end of last week I left a cryptic tweet saying I was ‘working on some important paperwork‘… Well, I’m pleased to announce that NutShell Mail, one of the companies in the portfolio of startups I advise, has been aquired by email marketing campaign solution Constant Contact.

If you’ve not yet checked out NutShell Mail, it is one of those really smart ideas you wish you’d had yourself, which is why I was so excited at giving the opportunity to contribute to it.

NutShellMail delivers to your email inbox a nicely crafted email of the activity streams from all of your social networks. You set this up to occur a couple of times a day, and what you are presented with is an email you can quickly digest during natural breaks in the day. It’s particularly good for people who are easily distracted by the updates from a desktop client and constant Facebook email notifications.

Back to the aquisition: I’m so pleased and overjoyed for founders David Lyman and Mark Scmulen along with David N, Nirav and Todd. They have all worked so hard for this.

I’ve worked with them for just over a year and in that time they have achieved so much. Highlights for me have to be them moving out here for fbFund and their pivot expansion into providing email digests for Facebook Fan Pages, which is probably one of the areas Constant Contact is particuarlly excited about.

Advisory capital

However, this also validates my decision to dedicate a proportion of my time on forming and working with a select portfolio of companies in an advisory capacity. A concept Stowe Boyd once described as “advisory capital” (the link to his blog post sadly seems to be broken).

I love working with startups and so anything I can do to help steer product strategy decisions, give platform advice or leverage my contact network is really fulfilling.

With this in mind, I’m going to be formalizing this part of my work over the coming weeks, and no doubt taking on a few more companies to mentor and advise. If you have thoughts or ideas on early-stage startups that I might be able to bring value to, please let me know.

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From the blog posts and photos coming out of China, it looks like everyone on the Geeks on a Plane trip to China is having a great time. Friend + GOAP organizer Dave McClure, along with few others, even got to meet Secretary Clinton who happened to be visiting Shagahi at the same time:

However, some of the email conversations I’ve been on with members of delegation have included their surprise at the sites that they are unable to access due to the censorship of Internet connectivity there (aka the Great Firewall of China).

Apparently Twitter, Facebook, email posting to Posterous and even Louis Gray’s blog are blocked. But don’t worry, Scoble’s isn’t anymore.

Joking aside, many worthwhile and important sites, such as BBC News (disclosure: I am a former long-term employee) remain blocked and unavailable to the population of China.

It is for this reason that I personally would have been uncomfortable about visiting China in a business capacity, and certainly on a high-profile organized industry trip like GOAP (which I was invited to attend but turned down for other reasons).

As it happens, I’ve visited China, but simply for leisure to ‘see for myself’, especially to explore the nature of the censorship, regime and the way of life there.

This is not an attack on my friend Dave and I support the increase of industry ties with other countries.

However I hope that the GOAP trip of Internet entrepreneurs is not perceived to be a legitimization or acceptance of the regime’s censored internet access. Nor should we forget the still recent attacks on Google and other western-operated internet assets that appear to be state-sponsored. It is also worth remembering that China does not welcome foreign companies and startups to operate out of China without domestic co-ownership.

At a time when Google is clearing out its offices in China and refusing to cooperate with China’s censorship demands, the lack of any acknowledgment (and perhaps even condemnation) of these issues by GOAP is definitely disappointing.

As I said, this is not an attack on Dave or anyone else attending. And I also understand that while they are physically in China it may not be the best time to express these opinions.

But before the chapter is closed on the GOAP:China expedition, I certainly hope that some recognition of these issues are made – perhaps even some suggestions on what we can all do, as Internet entrepreneurs and professionals, to place pressure for change. For freedom from censorship, freedom from attack and freedom to operate a wholly-owned entity in the local market.

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Rod Begbie’s post on BankSimple resonated with me a lot this evening:

Reading the ‘about’ page of banksimple, the new online bank that Alex Payne has left Twitter to work on, I felt sad.

  • A simpler bank that is easy to use.
  • A bank that treats you with respect.
  • No extraneous features.
  • No hidden fees.

I already have that. I feel sorry for the people who don’t.

Seriously folks, if your bank is a bunch of dicks, look around for a local credit union.

Twitter API creator Al3x Payne is quitting Twitter to be a co-founder, which is why it is getting all the attention today – but I simply don’t get what they are trying to do.

Let’s look at this again:

  • No extraneous features.
  • No hidden fees.

Notice they didn’t say ‘no extraneous fees’, which is where I think some bloggers have got confused or caught up in the hyperbole.

My own bank, Citibank, doesn’t have any hidden fees that I have experienced. Ok, if I used my overdraft or bounced a check they probably would but I’m not in that position financially. Plus, surely BankSimple will have to have some kind of fees for overdrafts (or else not offer them at all) as they represent risk and will be abused if they are truely ‘free’. Why bother to keep any money in your account if you can run on the overdraft all the time?

Citibank makes things pretty clear: my personal account is free if I keep more than $1200 across the checking and saving accounts, and my business account is free if I keep more than $5000 in there. Which I do in both, so no big deal. And, well, simple :)

BankSimple has got to make money somewhere and so even if those fees ain’t ‘hidden’ no one is saying there aren’t going to be any fees at all. Perhaps it will be a $10/month charge or just a clearly advertised (ie not hidden) withdrawl fee.

The point is ‘No hidden fees’ doesn’t mean ‘no fees’.

And back to Citibank… well guess what? They do have lots of extraneous features! Like being able to convert an out-going international wire transfer into a check made out in the local currency that is delivered to the recipient in the local mail (great when I need to send money back home but don’t want my mum to have to deal with wire receiving fees). Or advanced bill pay features that give me a really fine control over my payments. Or deposit checks in any Citi ATM across the world. I kinda like those features and would be disappointed if I couldn’t do some of the really helpful, time saving and money saving things I can do with my account.

So I don’t really get what BankSimple is trying to do. A cut down, wishy-washy bank account that probably won’t have the features or convenience that most normal people want to see but will no doubt get caught up in bureaucracy both regulatory-wise from the SEC and also from it’s rivals who will no doubt make things difficult if they perceive BankSimple to be threat.

I notice the other founders are described as having experience performing technology consulting in the banking sector but it still seems like a bunch of startup people trying to create a 37 Signals-style bank rather than a serious banking contender that I would want to put my money in. Maybe I’ve not fully drunk the koolaid, but for some things I would rather go big/mainstream/known-quantity rather than small/startup/experimental. Cars, insurance and banking all come to mind.

Perhaps someone can tell me why BankSimple is a good idea – because from where I am sitting it doesn’t seem like a promising business, let alone one I would conclude vesting in early-stage Twitter stock for.

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