Comments on: Skype Outage: Too many holes in the official explanation for my liking http://benmetcalfe.com/blog/2007/08/skype-outage-too-many-holes-in-the-official-explanation-for-my-liking/ The Virtual Investor Tue, 16 Mar 2010 23:25:53 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: » Skype, i servizi in Beta, e come _non_ si fa customer care - TechRadar - Skype, Radar, O'Reilly, ipv6, Blue Rey, Jabber, Security, SKY http://benmetcalfe.com/blog/2007/08/skype-outage-too-many-holes-in-the-official-explanation-for-my-liking/comment-page-1/#comment-398232 » Skype, i servizi in Beta, e come _non_ si fa customer care - TechRadar - Skype, Radar, O'Reilly, ipv6, Blue Rey, Jabber, Security, SKY Tue, 18 Dec 2007 11:43:11 +0000 http://benmetcalfe.com/blog/index.php/2007/08/21/skype-outage-too-many-holes-in-the-official-explanation-for-my-liking/#comment-398232 [...] Skype Outage: Too many holes in the official explanation for my liking, post del 21 agosto sul blog di Ben [...] [...] Skype Outage: Too many holes in the official explanation for my liking, post del 21 agosto sul blog di Ben [...]

]]> By: Ian Nock http://benmetcalfe.com/blog/2007/08/skype-outage-too-many-holes-in-the-official-explanation-for-my-liking/comment-page-1/#comment-288533 Ian Nock Wed, 22 Aug 2007 18:24:31 +0000 http://benmetcalfe.com/blog/index.php/2007/08/21/skype-outage-too-many-holes-in-the-official-explanation-for-my-liking/#comment-288533 Skype needs to clear the air. Reasoned outages are forgiveable (as long as they take public steps to remove the failure mode) but creating uncertainty and doubt is the first step to destroying confidence in the system and then the brand. Many people who use Skype have now lined up a backup, and in some instances some will be taking steps to make Skype their backup and not their primary voice and text communications service. Bad news for Skype. Skype needs to clear the air. Reasoned outages are forgiveable (as long as they take public steps to remove the failure mode) but creating uncertainty and doubt is the first step to destroying confidence in the system and then the brand.

Many people who use Skype have now lined up a backup, and in some instances some will be taking steps to make Skype their backup and not their primary voice and text communications service. Bad news for Skype.

]]> By: Flotsam http://benmetcalfe.com/blog/2007/08/skype-outage-too-many-holes-in-the-official-explanation-for-my-liking/comment-page-1/#comment-287990 Flotsam Wed, 22 Aug 2007 00:14:27 +0000 http://benmetcalfe.com/blog/index.php/2007/08/21/skype-outage-too-many-holes-in-the-official-explanation-for-my-liking/#comment-287990 The Tuesday/Thursday thing is quite a valid reason. Smart people wait until they see how many others end up with broken systems caused by patches before diving in willy-nilly. And corporates that run their Windows networks intelligently (yeah, oxymoron time) use tools like WSUS to roll out updates to production machines only after spending a day or two of usage on test machines. This, of course, doesn't mean that Skype isn't another PoS from the people that brought Kazaa and accompanying infestations to the world at large :) The Tuesday/Thursday thing is quite a valid reason. Smart people wait until they see how many others end up with broken systems caused by patches before diving in willy-nilly. And corporates that run their Windows networks intelligently (yeah, oxymoron time) use tools like WSUS to roll out updates to production machines only after spending a day or two of usage on test machines.

This, of course, doesn’t mean that Skype isn’t another PoS from the people that brought Kazaa and accompanying infestations to the world at large :)

]]> By: Joe Cartoon http://benmetcalfe.com/blog/2007/08/skype-outage-too-many-holes-in-the-official-explanation-for-my-liking/comment-page-1/#comment-287919 Joe Cartoon Tue, 21 Aug 2007 21:07:17 +0000 http://benmetcalfe.com/blog/index.php/2007/08/21/skype-outage-too-many-holes-in-the-official-explanation-for-my-liking/#comment-287919 Wow, this smells like the largest load of BS since Microsoft said it wasn't worried about Linux. Let's think here.... Reboots caused the outage? Am I the only person running Windows tha thas to boot occasionally? Are there a number of Skype users that shutdown, logoff, or make there PCs unavailable at any given point in the day? As stated previously, the outage didn't happen on Tuesday when MS issued the updates. Why is Skype being so vague about the cause of the outage? Is it because if we know what REALLY happened that we'll be scared SH!TLE$$ and cancel out service right away? That's satring to sound like a good idea to me. Wow, this smells like the largest load of BS since Microsoft said it wasn’t worried about Linux.

Let’s think here….

Reboots caused the outage? Am I the only person running Windows tha thas to boot occasionally? Are there a number of Skype users that shutdown, logoff, or make there PCs unavailable at any given point in the day?

As stated previously, the outage didn’t happen on Tuesday when MS issued the updates.

Why is Skype being so vague about the cause of the outage? Is it because if we know what REALLY happened that we’ll be scared SH!TLE$$ and cancel out service right away?

That’s satring to sound like a good idea to me.

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